Payments Accepted: PayPal and Debit/Credit Cards
Postage & Policies
In-store Pickup - allow 1 - 3 days
Violet Moon Psychic, upstairs at: Ashnaa Salon, 6 George Street, Croydon CR0 1PA
​
Store hours:
​
Once the delivery date and time has been confirmed you can collect by prior arrangement with me between the hours of 11am - 6pm Mon-Sat
Postage & Packing
0 - 250 UK Free P&P
​
250 - 500 UK £250
500g - 750g UK £3.50 P&P small parcel (3 - 5 working days
​
750g + UK £7.50
​
All EU Countries up to 500g - flat rate £6.50
​
USA, Canada,Norway, Australia, New Zealand, South Africa, Switzerland, Japan up to 500g Int Standard - £7.50 flat rate
​
Outside UK postage varies and calculated by region and weight - allow up to 14 days.
​
​
​
Returns
Refund Policy
If you are eligible for a refund, we will refund you back to the method of payment you used when you originally paid for your order. The refund amount will be the total amount you have paid for the particular order or a fraction of this, depending on the nature of the fault at hand. Please note: it is your responsibility to advise us of any changes to your PayPal email address. Refunds can take up to 10 working days to process.
​
Faulty Item(s)
If you receive goods that are faulty or incomplete on arrival, you must notify us within 72 hours of receipt of the item in writing (by post, by e-mail or by using the Contact Us page on the website).
​
We do not cover faults caused by accident, neglect, misuse or normal wear and tear.
​
​
​
​
​
​
​
​